"Panelist(s): ROSIE MCAULEY Decision Date: May 4, 2010 Publication Date: May 4, 2010 Damages Proven: $0.00 Decision 21st failed prove $530.00 damages. Liability was not an issue. Summary of the dispute Wawanesa has accepted 100% liability, but dispute 21st tow bills. What did the Applicant prove or fail to prove? 21st did not explain why "winch" was necessary to tow 21st vehicle. 21st did not provide documentation to support what the additional labor charges were for. What evidence caused you to render this decision and why? Wawanesa provided copies of letters sent to 21st explaining their deductions. 21st applied for their balance with no documentation to support the $530 balance is owed. Once 21st is aware of the damage dispute, 21st should be prepared to explain the disputed charges." As this was heard at a Mercury office, I may assume the Panelist is a Mercury employee, which would make this win all the more sweet....
This used to be for auto claims people, but is now a general Hartz Kastle blog.