Sergio Arcos has no idea of how much money he has cost Mercury with his foolish vendetta: think of your profit-sharing, dumbass!
Just this month alone I have processed ten Mercury demands. Of this, I was able to authorize payment of only three. Missing photos, missing sublets, math errors (both in their favor and in our favor!), ACV weirdness, and charging for noted unrelated damage.
What a buncha clowns.
For example: their shop notes their insured damaged his trunk lid after we hit his rear. He did not have to damage his lid, he just went ahead and added $523 damage unnecessarily. We are not going to pay this, obviously, thanks to this shop's honesty. So why did Mercury pay it? Because they are dummies.
This is also the carrier that thinks privacy laws mean they must black out public VIN's and license plates on estimates and photos sent to other carriers. This is not only insulting, it is stupid.
Now, the last time I told the truth about Mercury one of their highly competent managers tried to get me fired. They did this before, about ten years ago, too. All they accomplished was to reveal their foolishness and give me a reason to focus on their submissions. Good job, Mercury!
I am almost sorry that I am retiring soon, I will miss irritating these dummies.
Just this month alone I have processed ten Mercury demands. Of this, I was able to authorize payment of only three. Missing photos, missing sublets, math errors (both in their favor and in our favor!), ACV weirdness, and charging for noted unrelated damage.
What a buncha clowns.
For example: their shop notes their insured damaged his trunk lid after we hit his rear. He did not have to damage his lid, he just went ahead and added $523 damage unnecessarily. We are not going to pay this, obviously, thanks to this shop's honesty. So why did Mercury pay it? Because they are dummies.
This is also the carrier that thinks privacy laws mean they must black out public VIN's and license plates on estimates and photos sent to other carriers. This is not only insulting, it is stupid.
Now, the last time I told the truth about Mercury one of their highly competent managers tried to get me fired. They did this before, about ten years ago, too. All they accomplished was to reveal their foolishness and give me a reason to focus on their submissions. Good job, Mercury!
I am almost sorry that I am retiring soon, I will miss irritating these dummies.